Connecting Email to Botnira
Connect a business inbox over IMAP/SMTP and Botnira will read incoming email and auto-reply, using the same training as every other channel.
Connect your inbox
Open Channels → Email
In the left-side menu, go to Channels and scroll to the yellow Email -- IMAP/SMTP section.
Enter your email login
Use your business email address and its login details to connect the inbox. Botnira connects over standard IMAP (to read incoming mail) and SMTP (to send replies).
Using Gmail? Use an app password
If your business inbox is Gmail, follow the on-screen instructions to generate an app password from your Google Account instead of using your normal Gmail password -- this is Google's own requirement for third-party apps connecting to Gmail.
Other providers
Using a different email provider? The same Email section includes its own on-screen setup instructions for that provider.
Related guides
Voice & SMS Setup
Pick your Botnira phone number and start taking calls and texts.
Read the guide →