Comparing Botnira's Plans
Four plans, each built around the same AI receptionist -- the difference is which channels are unlocked and how much usage you get each month. Here's how to pick the right one.
| Basic | Starter | Growth | Pro | |
|---|---|---|---|---|
| Price | $29/month | $49/month | $149/month | $399/month |
| Channels | WhatsApp, Web Chat, Email | Voice, WhatsApp, Web Chat, Email, SMS | Voice, WhatsApp, Web Chat, Email, SMS | Voice, WhatsApp, Web Chat, Email, SMS |
| Voice minutes | — | 100/month | 500/month | 1,500/month |
| AI messages | 1,000/month | 2,000/month | 8,000/month | 25,000/month |
| AI Sales Assistant | — | — | ✓ Outbound email campaigns | ✓ Outbound email campaigns |
Pricing shown in USD. See current pricing on botnira.com for the latest numbers and any regional tax.
Matching a plan to your business
Basic -- chat-first businesses
If most of your enquiries already come through WhatsApp, your website or email, and phone isn't central to how customers reach you, Basic covers the channels that matter most at the lowest cost.
Starter -- businesses that take calls
The moment phone calls matter -- which is most home-service, medical and salon-type businesses -- Starter is the entry point that adds Voice and SMS alongside everything in Basic.
Growth -- higher volume, plus outbound
Built for businesses fielding enough conversations that 2,000 messages or 100 voice minutes would run out mid-month, and who also want the AI Sales Assistant for outbound email campaigns.
Pro -- high-volume operations
For businesses with substantial call and message volume -- multiple locations, high enquiry counts, or heavy seasonal spikes -- where 25,000 messages and 1,500 voice minutes give real headroom.
Changing plans later
You're not locked into your first choice. Your current plan, along with your voice minute and AI message usage, lives under Plan & Billing in your dashboard -- from there you can move up to a higher plan as you grow, or adjust down if a lower tier fits better. See understanding your usage for how to tell when it's time to upgrade.
Related guides
Understanding Your Usage
How AI messages, voice minutes and hard-stop billing actually work.
Read the guide →Buying a Top-Up Pack
What to do if you need more usage before your next billing cycle.
Read the guide →What's Included in the Free Trial
Try Botnira's Web Widget and WhatsApp channels free for 5 days before you choose a plan.
Read the guide →